(04:18:53) Shawn: I'm sorry to hear someone else with access to the account did it, I'd advise talking with the other people with access to your account. (04:18:24) Abdul: I did not change my number I only knew because I use it for WhatsApp and someone else installed WhatsApp with it (04:18:05) Abdul: I never unassigned my number, I never even opened the app. (04:17:40) Shawn: I do apologize, but the lock in doesn't protect from you choosing to change your number, so sorry that wasn't clear! (04:17:09) Shawn: You manually unassigned your number. They repeated this multiple times when I asked for a refund. When I contacted the customer service, they accused me of releasing number or claimed that someone else used my account to release my number. On June 12,2021 I paid $6.99 CAD to lock my number for one year, but it was taken by someone else on July 15,2021.
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